Self-service portals are fast becoming a must-have as business demands increase but there is more to implementing one than you think A self-service portal is a customer-facing website which offers a collection of self-help functions that a user can access whenever they have a corresponding issue and execute the respective function to self-help and overcome […]
Category: Password-Self-Service
Scaling the Service Desk
A service desk is the core function of a service provider business, getting the best from this department can be a crucial difference between a successful, profitable MSP and one that is not. For an MSP the service desk plays a critical role in the business, the level of service offered, the efficiency in delivery […]
What is Self-Service Password Reset (SSPR)?
Self-service password reset solutions help the service desk and business in security and productivity. With the evolution of technology the increase in identity theft and data breaches, the cost of the service desk is going up and the demands on CISO is ever growing. Self-service password reset solutions have evolved over the years to help […]
What is Identity self-service? The LogonBox Approach
Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service password reset and identity management all without the high costs that come with complete IDM solutions Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service password reset (SSPR) and identity […]
Meet the team at ICT for Education 2016!
Hypersocket Software is pleased to announce that the team of security experts will be exhibiting at ICT for Education on 18th November 2016 at Cranmore Park, Birmingham. Why should you stop by our stand? We’ll be showcasing our new suite of solutions at the show, our unique Single Sign-On virtual appliance for seamless access to cloud and on-premise […]